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FAQs

Do I need to Register to place an Order?

How much are the Shipping charges?

What is the estimated time of delivery?

How will the the Gift Voucher be delivered?

What is the validity of Gift voucher purchased online?

Where all are these Gift vouchers accepted?

Do you deliver to locations outside India?

What payment option do I have?

Do you accept Cheque/Demand Draft?

Can I pay through Net Banking?

Can I pay through Debit Card?

Do you offer COD?

How do I cancel my order?

How do I return a voucher?

What do I do incase I receive a soiled or torn voucher?

What is e-Gift Card?

What is Super Card?

How can I use Super Card to purchase online?

Can I use multiple Super Card for single order?

Will the Super Card be accepted at Retail outlets?

How do I track my order?

Will the Gift Voucher be gift wrapped?

Do you send a Sales Invoice with the order?

Can I buy in Bulk?




Do I need to Register to place an Order?

GiftCardsIndia.in aims to provide a convenient shopping experience and hence we believe that customers need not spend time on registering themselves. All we need is your address where we need to deliver your voucher. So no hassle of Registration and remembering another password.

 

How much are the shipping charges?

GiftCardsIndia provides free shipping on all orders if your total order amount is more than Rs.1000. Otherwise Rs.50 is charged as shipping charges.

 

What is the estimated delivery time?

For all areas serviced by reputed couriers the estimated time of delivery is 3 working days. However, we would estimate 2 days for all Metro cities 4 Days for Non Metro cities. Working days exclude public holidays and Sundays.

 

In case of Electronic Gift Cards (e-GC) it's delivered immediately to the email ID given by you.

How will the delivery be done?

GiftCardsIndia has partnered with reputed courier companies and all orders are delivered by them in the stipulated time period.

In case of Electronic Gift Cards (e-GC) it's delivered immediately to the email ID given by you.

 

What is the validity of the Gift Voucher purchased online?

Typically a Gift Voucher is Valid for a period of 6 to 12 months. However, different brands and retailers, at their discretion, may maintain the validity as per their business policy. We suggest you take a look at the Terms of Redemption on our Product Page before Adding to Cart.

 

Where all are these gift vouchers accepted?

The Gift Vouchers are accepted at the respective retailers or brands outlets only, unless specified otherwise. The Super Card is accepted on www.giftcardsindia.in only.

 

Do you deliver to locations outside India?

Purchases done on GiftCardIndia are delivered across India. We do not deliver physical vouchers to locations outside India. However, an e-Gift Card has no boundaries and can be delivered to any email ID.

 

What Payment Options do I have?

GiftCardsIndia has partnered with DirecPay, one of the largest payment aggregators. You can use any of the Visa / Master Credit Cards on GiftCardsIndia. We do accept Debit Cards from large set of banks. You can pay using your bank account as well. We also accept Cheque / Demand Draft and for more convenience we provide mobile payments through Paymate as well.

 

Do you accept Cheque / Demand Draft?

You can make the DD or Cheque in favor of "Gift Cards Online Aggregator LLP" payable at par in Mumbai and send it to us at the address given below. Do mention the Order No. at the back of the Cheque/DD to help us process your order faster.

 

Gift Cards India,

C D House, 2nd Floor,

Mathuradas Mill Compound,

Lower Parel,

Mumbai – 400013

Maharashtra, India.

In case of cheque payments, orders will be processed only after clearance of the cheque.We accept cheques which are payable "at par" at Mumbai.

If the value of your order is less that Rs. 1000/-, add Rs. 50/- as shipping charges. We will process your order upon receiving your payment and your gift cards will be couriered to you. 

Kindly also send us an email informing us that you have sent your DD/Cheque. It will help us process your order quicker. You can email us the payment details at payment@giftcardsindia.in

 

Can I pay through Net Banking?

Yes, you can pay using your bank account. At present all the below banks are listed with us for Bank transfers

·Axis Bank

·Bank of India

·Citi Bank

·Corporation Bank

·Deutsche Bank

·HDFC Bank

·ICICI Bank

·IDBI Bank

·Karnataka Bank

·Kotak Bank

·State Bank of India

·State Bank of Mysore

·Union Bank of India

·Yes Bank

 

Can I pay through Debit Card?

Yes we do accept the below listed Debit Cards at present.

ABN-AMRO Bank

Allahabad Bank

Andhra Bank

Axis Bank

Bank Of Baroda

Bank Of India

Bank of Maharashtra

Bank of Punjab

Bank of Rajasthan

Barclays Bank

Canara Bank

Catholic Syrian Bank

Central Bank of India

Centurion Bank

City Bank

City Union Bank

Corporation Bank

Cosmos Bank

DCB Bank

Dena Bank

Deutsche Bank

Dhanlaxmi Bank

Federal Bank

HDFC Bank

HSBC Bank

ICICI Bank

IDBI Bank

Indian Bank

Indian Overseas Bank

IndusInd Bank

Ing Vysya Bank

J&K Bank

Karnataka Bank

Karur Vysya Bank

Kotak Bank

Lakshmi Vilas Bank

Oriental Bank of commerce

Punjab National Bank

Saraswat Bank

South Indian Bank

Standard Chartered Bank

State Bank of India

State Bank of Travancore

Syndicate Bank

Tamilnad Mercantile Bank

UCO Bank

Union Bank of India

United Bank

Vijaya Bank

Yes Bank

 

 

Do you offer Cash-on-Delivery?

At present we do not offer Cash-on-Delivery. However, we are working on providing a more democratic mode of payments to our customers and will keep expanding such convenient options.

 

How do I Cancel an Order on GiftCardsIndia.in?

Any order placed on GiftCardsIndia can be cancelled within 24 hours of placing it. You can write into us or call us through our Contact Us link and we will be glad to fulfill your request. However, any request received after we have shipped or processed your order, may not be honored.

In case of e-GiftCards, we may not be able to cancel your order as the delivery of gift voucher is through electronic means.

 

How do i return a voucher?

1.If you receive a package that is open or looks to have been tampered with, do not accept it. Contact GiftCardsIndia Support on 1800-102-6226, and we will have the issue quickly resolved.

If you cannot find the brand outlet please log onto www.giftcardsindia.in and click on “Gift by City” on the top Navigation Bar. Alternately, you can contact us at the earliest and we will try to resolve the issue for you on priority.

 

2.Open packages will be accepted for returns only in cases where an incorrect voucher has been shipped to you.

 

3.You may return your shipment, in an intact condition, within 7 days of receiving it. We have a policy of no-refund once the item is shipped with the only exception being that an unopened item is returned to us.

 

4.If you encounter problems while redeeming the voucher at the Brand outlet, do write to us on cs@giftcardsindia.in and we will quickly resolve the issue to your satisfaction.

 

 

What do I do in case I receive a soiled or torn voucher?

If you have received a voucher that is soiled/torn or incorrect, notify us at the earliest using our Contact Us Form.

 

What is an e-Gift Card?

Any Gift Card which can be delivered through electronic medium is an e-GiftCard. e-GiftCard is redeemable online on the respective brands shopping portals. It is one of most convenient and preferred gifting option.

 

GiftCardsIndia has listed many e-GC, you can refer to our e-Gift Cards Category to browse through your favorite brands and gift it to your loved ones.

 

What is Super Card?

In order to enhance the shopping experience at www.giftcardsindia.in, we have introduced GCI Super Card. A GCI Super Card can be exchanged on www.giftcardsindia.in for original Gift Vouchers from a wide choice of brands.

If you purchase a GCI Super Card, or have been gifted by one, all you need to do is log onto www.giftcardsindia.in, and redeem the value of the Super Card against any brand(s) and number of Gift Cards available on the site, of the same value.

A GCI Super Card can be redeemed on Giftcardsindia.in only. It can be bought online from Giftcardsindia.in and delivered via email.

 

How can I purchase using Super Card?

You can use a Super Card for all your purchases in 2 simple steps.

Step 1: Log onto www.giftcardsindia.in, and shop for the Gift Cards, totaling up to the value of the GCI Super Card that you have with you

 

Step 2: Once your shopping cart is ready, move onto the check out. Here you can enter the Super Card number in the space available for Coupon Code and continue with the Check out.

 

The purchased gift voucher will be delivered to you in the stipulated time period.

Can I use multiple Super Card for a single order?

Yes by all means!

Will the Super Card be accepted at Retail outlets?

Super Card can be redeemed on www.giftcardsindia.in at present. It is our endeavor though to provide our customers with the convenience on having it accepted with all our listed brands. We are working on this front and very soon will provide you this convenient payment option.

 

How do I track my order?

Once you place an order with us we will send you an email confirming your order details to your email id. We keep our customers posted through emails on every stage of the order life cycle. Our support team is available all times to respond to your queries on email or phone. Alternately, you can write in to us at cs@giftcardsindia.in or call us at 1800-102-6226

 

Will the Gift Vouchers be gift wrapped?

We surely understand the sensitivity attached to every order placed on GiftCardsIndia and therefore we ensure all the gift vouchers are sent in an attractive gift pack.

 

  Do you send Sales Invoice along with the order?

We presume you have purchased the Gift Voucher for someone special and definitely do not expect them to receive a Sales Invoice along with the gift. Hence we do not send Sales Invoice to the recipient of the gift, however, an email with the Sales Invoice is sent to the Shoppers email id for reference and future records.

Can I buy in Bulk?

Yes, by all means! Do contact our Corporate Sales team at sales@giftcardsindia.in and get your purchase done.

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